Lean Six Sigma Fundamentals PDF

Lean Six Sigma Fundamentals www.asklexph.com What do you know about ? www.asklexph.com  What is Lean Six Sigma? www.asklexph.com Lean Six Sigma Defined Metric LEAN SIX SIGMA Methodol...

Lean Six Sigma Fundamentals www.asklexph.com What do you know about ? www.asklexph.com  What is Lean Six Sigma? www.asklexph.com Lean Six Sigma Defined Metric LEAN SIX SIGMA Methodology Management System www.asklexph.com What is Lean Six Sigma? ▪ Uses a specific problem solving approach and specialized tools to improve process and products. ▪ Data driven, with a goal of reducing the number of unacceptable products or events. ▪ Reduce process variation to such degree that the amount of unacceptable product is no more than 3.4 defects per million opportunities (99.9999967% conformance). ▪ Make product that satisfies the customer and minimizes losses and to make cost effective and tighter quality processes. www.asklexph.com Where does Lean Six Sigma originated? Lean Six Sigma ✓ Variation reduction ✓ Waste elimination ✓ Bill Smith / Mikel Lean ✓ ✓ ✓ Taiichi Ohno Toyota 1940s + Harry ✓ Motorola ✓ 1980s = Six Sigma ✓ The marriage of Lean and Six Sigma makes the methodology more powerful in driving operational excellence. www.asklexph.com Lean Thinking www.asklexph.com The Pillars of Lean www.asklexph.com The Eight Wastes of Lean www.asklexph.com Six Sigma Thinking www.asklexph.com Lean Six Sigma Key Concept Focus on critical and significant factors to Result improve the results Y = f (x1, x2...xn) Output Inputs and factors that cause waste and variation in the output ✓ The DMAIC methodology facilitates the process of identifying key x's to control the variation in y www.asklexph.com Lean Six Sigma Benefits www.asklexph.com 3σ vs 6σ Process Level ✓ Optimization of resources can be achieved significantly using the LSS methodology. www.asklexph.com Is 99% Process OK? ✓ There are associated risks as conformance rate deviates from the target. www.asklexph.com Who benefits from Lean Six Sigma? Everyone everywhere benefits. Customers benefit www.asklexph.com How Organizations Benefit from Lean Six Sigma? Increase Increase Profits Efficiencies Reduce Improve Costs Teams www.asklexph.com Lean Six Sigma Roles & Responsibilities Belts Roles Responsiblities MBB ▪ Technical expert beyond Black Belt level on ▪ Enterprise SixSigma expert one or more aspects of process improvement ▪ Permanent full-time change agent ▪ Identifies high-leverage opportunities for ▪ Certifies Black Belt with additional applying the Six Sigma approach across the specialized skills or experience enterprise especially useful in deployment of Six ▪ Basic Black Belt/Green Belt training & Sigma across the enterprise mentoring BB ▪ Leads business process improvement ▪ Six Sigma technical expert projects where SixSigma approach is ▪ Temporary,full-time change agent (will indicated return to other duties after completing ▪ Successfully completes high-impact projects a two to three year tour of duty as a that result in tangible benefits to the BlackBelt) enterprise ▪ Internal Consultants / GB Mentoring & Certification GB ▪ Six Sigma project originator/leader ▪ Recommends and leads projects ▪ Part time change agent. Continues to ▪ Works closely with other continuous perform normal duties while improvement leaders to apply formal participating on projects data analysis approaches to projects ▪ Champion in local area ▪ Teaches local teams, shares knowledge YB ▪ Learns and applies Six Sigma tools and ▪ Actively participates in team tasks techniques to projects ▪ Communicates well with other teams ▪ Acts as project team members ▪ Demonstrates fundamentals of improvement tool knowledge ▪ Tool experts www.asklexph.com  DMAIC METHODOLOGY www.asklexph.com DMAIC: The Basic LSS Roadmap www.asklexph.com The Funnel Paradigm www.asklexph.com Lean Six Sigma Applications www.asklexph.com Companies Using Lean Six Sigma www.asklexph.com Lean Six Sigma Applications ▪ Reducing Direct Material Consumption ▪ Reducing Lead Time for Deliveries of ▪ Optimizing Manufacturing Process to Ordered Products Increase Yield ▪ Optimizing Contact Center’s Line ▪ Eliminating Errors/Defects on Efficiency Processes ▪ Increasing Service Availability ▪ Establishing Measurement Systems ▪ Optimizing Number of Servers and ▪ Maximizing Process Capacity Counters for Restaurants ▪ Reduction of Forecast Errors ▪ Reduction of % Errors on Generated ▪ Increasing % Compliance of Output Financial Reports ▪ Decreasing Inconsistencies in ▪ Maximizing Performance Capabilities Business Processes for Rendering Services www.asklexph.com