Exam 1 Tips and Hints

**Exam 1 Tips and Hints** These are some of the items on the exam. Please know that this is NOT comprehensive, but a bonus for being engaged in the class. Please refer to the study guide for all items on the exam. This cannot be used during the actual exam, so please know these concepts before you...

**Exam 1 Tips and Hints** These are some of the items on the exam. Please know that this is NOT comprehensive, but a bonus for being engaged in the class. Please refer to the study guide for all items on the exam. This cannot be used during the actual exam, so please know these concepts before you begin the exam. **Ten definitions to know**: 1. Intrapreneur: individuals who add innovation to existing organizations. 2. Management: focuses on order and stability 3. unity of direction: Similar activities in an organization should be grouped together under one manager. 4. Scalar chain: Chain of authority extending from the top to the bottom of the organization 5. Controlling: Monitoring employees\' activities, keeping the organization on track toward its goals, and making corrections. 6. Globalization: Trade and investments, information, social and cultural ideas, and political cooperation flow between countries 7. Ethnocentrism: Cultural attitude marked by the tendency to regard one\'s own culture as superior to others. 8. Ethics: Code of moral principles and values that govern behaviors with respect to what is right and wrong. 9. Deontological ethical theory: Actions themselves, not on the consequence. 10. Stakeholder: Any group within or outside the organization that has some type of investment or interest in the organization\'s performance **Ten key terms, people or concepts to know:** 1. Theory X and Y 2. Four functions of management 3. Peter Drucker, Frank and Lillian Gilbreth, Frederick Winslow Taylor, Max Weber, W. Edwards Deming, and Tom Peters. 4. Conceptual, human, and technical skills 5. Scientific management, Humanistic approach, etc 6. Global mindset 7. Culture and different types of culture (e.g., involvement) 8. Justice approach 9. Delivering professional presentations 10. Nonverbal communication