Principles of Communication PDF

Principles of Communication Principles of Communication Be Mindful of the Setting Use Approachable Body Language Adjust Your Tone Ask Questions Listen to Understand Cultivate Respect Be Precise Be Attentive while you Present Provide Feedback Plan & Practice  Communication Setting The settin...

Principles of Communication Principles of Communication Be Mindful of the Setting Use Approachable Body Language Adjust Your Tone Ask Questions Listen to Understand Cultivate Respect Be Precise Be Attentive while you Present Provide Feedback Plan & Practice  Communication Setting The setting of any conversation will dictate the communication style. Setting includes the purpose of the occasion, the location, as well as the audience.  Body Language While communicating, humans unconsciously read one another’s body language. [Mark Bowden] We notice the facial expressions, posture, as well as the placement of the limbs when communicating with others. These cues help us decide if someone is approachable or if we should leave.  Tone of Voice The tone of voice decides whether people are making or breaking their important relationships. Always listen to the tone of your voice as you speak to get an idea of how it would be received.  Questions for Clarification We ask questions to understand or to think. Asking questions engages the audience and let them know that their viewpoints matter.  Listen to Understand Many of us listen to respond instead of understanding which creates unnecessary tension leading our audience to believe that we don’t care about what they said. Always use your body language to convey that you’re listening. Nod your head, open your posture, and make eye contact.  Pay Respect When we respect others we create a space where trust, connection, and teamwork flourishes.  Be Precise People are often busy in professional settings so it’s important to be clear and precise when speaking to someone at work. It reduces miscommunications among members in the organization.  Be Mindful of Presentation The way you present yourself speaks a lot about you and also sends a message. Your presentation includes the clothes and the accessories that you’re wearing, your posture, and your hygiene as well.  Provide Feedback Feedback gives the speaker an idea of how effectively they reached their goals. Feedback has many forms including praise, advice, and comments etc.  Plan and Practice Have a plan and goal in mind when speaking in a business setting. Preparation builds confidence. It will allow you to get your point across successfully without seeming too anxious.