Assessment Review PDF

Assessment Review Wednesday, September 18, 2024 1:00 PM   1. Can you give me a definition of management 1/5 a. Working with and through with constant change to implement organizational objectives 2. Definition of organizational behavior a. Helps us understand people in all...

Assessment Review Wednesday, September 18, 2024 1:00 PM   1. Can you give me a definition of management 1/5 a. Working with and through with constant change to implement organizational objectives 2. Definition of organizational behavior a. Helps us understand people in all facets of school and work 3. If you are a pharmacist and are filling prescription and continually improve processes. What is that? a. TQM 4. Definition of human capital? 5. Definition of organizational culture? 3/10 a. Shared, taken for-granted implicit assumptions 6. A customers asks employees what about the values and norms in your dental office. What is this called? 3/14 a. Enacted values 7. Definition of organization socialization 3/38 8. 6 pillars of self-esteem. Which one speaks to the issue of having clear cut long term and short-term goals 5/9 a. Live purposely 9. If you want to make sure you values are aligned with your employees 6/14 a. Value congruence b. Value similarity- between you and your family 10. Definition of positivity 7/7 a. Live-giving 11. You just hired someone who is not making very much money and is finding it hard to put food on the table. What part of Maslow\'s pyramid is this 8/10 a. Physiological needs 12. If one of your employees likes to get to know all the rest of the other employes and likes to be liked. What part of McClellan is this? 8/17 a. Need for affiliation 13. What are the extrinsic factors that create job dissatisfaction 8/21 a. Hygiene factors 14. You've graduated from dental school and you have all kinds of ideas about what\'s going to happen now 8/32 a. Expectancy theory 15. Someone whose doing the same job as someone else and they think they\'re not getting paid as much as the other. 8/30 a. Justice theory 16. What directs attention, regulates effort, increases persistence, and fosters in action plans 8/38 a. Goal setting 17. You've hired someone in your dental office, and you've thrown them to the wolves and expected them to do a good job. What\'s lacking there? 8/43 a. Autonomy 18. What is not an intrinsic motivator 8/44 a. [Monetary compensation] b. Personal growth c. Helping others develop d. Satisfaction of doing a good job 19. You got an employee that's frustrated and seems to ask what\'s the problem with our group we don't seem to be getting anywhere this is a \_\_\_\_ function 10/25 a. task 20. All about norms 10/24 21. The 5 stages of group development model. You've got a situation where the company is on the verge of bankruptcy. They institute lots of changes but the remining associates reject the idea 10/12 a. Storming 22. If your group is doing well 10/13 a. Norming 23. You set up some ground rules in your meeting, like no cell phone use. What are these statements called/ 10/23 a. Explicit statement 24. You've got the same group but the leader is getting a little frustrated and he presents his ideas but doesn't want to hear about differing opinions and stifled people to support him. What is this? 10/35 a. Group think 25. You've hired a new employee and you\'re correcting everything she does. Mixed-opinions 10/21 a. Role ambiguity 26. You want to ensure that the behavior of your people are used in an efficient way to accomplish the mission of a group organization. What is that? 10/25 a. Task-oriented 27. What would indicated that Jim is following the transactional model of leadership. What distinguishes what transactional is all about? 16/28 a. Rewards and punishments 28. According to behavioral styles \_\_\_\_\_ involves 16/14 a. Relationship/consideration 29. Define servant leadership? a. Benefit others rather than oneself 30. You have somebody that's in your organization and they create project timelines and are focused on end results 16/14 control resources and time of event a. task oriented 31. The general application for situational theory includes all of the following **except 16/17** a. Identify important outcomes b. Stick to one leadership style 32. Which of the following is not one of the key leader behavior that is not part of transformational leadership? a. Matching the behavior of the leadership to situation b. Inspirational motivation 33. Define leadership in its most simplest terms 16/41 a. Process between leaders and followers 34. What is behavioral style theory 16/42 a. All of the above 35. Limitation of Path goal theory of leadership 16/43 a. Too complex 36. You\'ve got some factories in another country, because of environmental factors, regulations became more strict and you have to shut down some factories 18/10 a. Social and political 37. What\'s not an example of internal force for change 18/10 a. Employee dissatisfaction b. Change of CEO c. High absenteeism d. Negative feedback from customers 38. Early on you have so many engineers and you\'re working on mobile applications 4 years later company has 450 engineers 18/14 a. Changing b. Rephrasing c. Distracting d. Resistance e. Unfreezing 39. A\_\_\_\_\_\_\_ outlines an organization\'s long-term direction and actions necessary to achieve planned results 18/20 a. Strategic plans b. Vision statement c. Mission statement d. Swat analysis 40. The blank includes input, strategic plans, and a very practical approach a. Systems model of change 41. 5th step in cotter\'s 8 step model on eliminating barriers to change a. Empowering broad base of action 42. You work for a company for 30 years and although you\'re very good, you\'re slow. Manager wants you to take on additional responsibilities but you do not want to. What is the cause of this persons resistance a. Fear of failure 18/36 43. Managers wants to create a cross-function matter of change a. Step 2 of cotters 44. All of the following are reasons why change efforts fail a. Allowing complacency b. No sense of urgency c. Declaring victory too soon d. Removing obstacles 45. You have applied all of cotters 8 steps in you dental office 18/34 a. True 46. What\'s it called when you like your country better than any other country a. Ethnocentrism 47. Define cultural intelligence 4/13 a. Ability to interpret ambiguous cross-cultural situations accurately 48. You\'re the kind of person that likes entering into business associations and know what\'s going on to feel comfortable 4/15 a. High-context culture 49. Someone who is working hard and sending their money home, focused on their family in another country 4/24 a. Collectivist culture 50. Style of leadership that focuses on caring about your employees and little focus on task and achievement 16/50 a. High-consideration and low-structure