2 SA and Maintenance.docx

The system administrator, IT system administrator, system administrator, or sys admin is a person employed to manage and maintain a computer system and/or a network. System administrators could be members of the Information Technology (IT) Department or the Department of Management Information Syste...

The system administrator, IT system administrator, system administrator, or sys admin is a person employed to manage and maintain a computer system and/or a network. System administrators could be members of the Information Technology (IT) Department or the Department of Management Information Systems (MIS). Related Fields The Database Administrator (DBA) manages a database infrastructure and is responsible for data integrity and infrastructure reliability and accuracy. The network administrator manages network equipment, such as switches and routers, and detects issues with or with the actions of computers linked to the network. The security administrator is a computer and network security expert, performing the management of security devices like firewalls, as well as general security consultations. A web administrator maintains web server services (such as Apache or IIS) that allow internal or external access to web pages. Tasks involve managing multiple websites, managing security, and installing the required components and software. Duties can also require the management of software changes. Technical support staff address the issues of individual users with computer systems, gives instructions and often training, and analyze and fix specific problems. Duties and Responsibilities of SA Morning system or software inspections. Performing data backups. Apply updates to the operating system and adjust settings. Installation and configuration of new hardware or software. Add / delete / create / modify user account information, reset passwords, etc. Responding to technical questions. Responsible for security. Responsible for documenting the system setup. Troubleshooting any identified issues or problems. Keep the network up and running. Recommend for Better SA 1\. Using a Ticket Management System Server administrators get too many requests to memorize all of them. You need tools to monitor the influx of requests that you receive. Whether you call this systemrequest management or troubleshooting-tracker, you need it. 2\. Manage Quick Request - organize the System Administration team in such a way that one member is the shield to handle regular interruptions, and thus let everyone else focus on their assignments uninterrupted. 3\. Adopt three time-saving guidelines. Tips for Improving System Administration How do people get help? What is the scope of responsibility of the System Administration team? What's our definition of emergency? 6 Basic Principle of SA 1\. Simplicity - smallest solution is the best solution. 2\. Clarity - straightforward and easily to explain to someone. 3\. Generality - solution aren\'t inherently limited to a particular case. 4\. Automation - using software to replace human. 5\. Communication - everyone is working toward the same goals. Requires documentation. 6\. Basics First - solving the basics problem. Practical Guides to system administration 1\. Use a trouble ticket system 2\. Manage Quick Request right 3\. Adopt three time saving policies 4\. Start every new host in a known state