What is a key responsibility in customer service for travel agents?
Understand the Problem
The question is asking for an important duty of travel agents in the realm of customer service, implying it's focused on understanding and meeting client needs for travel.
Answer
To understand clients' travel preferences and requirements
To understand clients' travel preferences and requirements
Answer for screen readers
To understand clients' travel preferences and requirements
More Information
A key responsibility for travel agents in customer service is to assess and understand the preferences and needs of their clients, ensuring they provide suitable travel options and personalized service.
Tips
Common mistakes include underestimating the importance of personal interaction or assuming clients only need budget options without exploring their actual preferences.
Sources
- Travel Agent job description - Recruiting Resources - Workable - resources.workable.com
- What Does a Travel Agent Do? (Job Description and Duties) - Indeed - indeed.com
- Travel Agent Duties: Understanding Your Responsibilities - travelindustrysolutions.com
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