Strategic Management and Planning

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Questions and Answers

In the context of strategic management, what is the primary aim of organizations continually monitoring internal and external events and trends?

  • To ensure the organization maintains its current market position regardless of external pressures.
  • To make timely changes as needed, facilitating effective adaptation over the long run. (correct)
  • To adhere strictly to long-term objectives without deviation.
  • To minimize risk by avoiding any form of change, focusing on stability.

Which statement best describes the role of interpersonal skills in the implementation of a company's strategy?

  • Interpersonal skills are critical for strategy implementation because they facilitate the challenge to stimulate managers and employees to work enthusiastically toward achieving objectives. (correct)
  • Interpersonal skills are relevant only to the extent that they ensure top-level management's directives are clearly communicated.
  • Interpersonal skills are secondary to technical expertise in ensuring strategic initiatives are executed effectively.
  • Interpersonal skills play a minimal role, as strategy implementation relies primarily on formal systems and procedures.

A company is undergoing strategic evaluation and realizes that its current strategies are not yielding the expected results. According to the guidelines for strategy evaluation, what should the company do FIRST?

  • Measure performance metrics against industry benchmarks to identify gaps.
  • Review the external and internal factors that are the bases for current strategies. (correct)
  • Develop entirely new strategies based on the latest market trends.
  • Immediately implement corrective actions to address the underperformance.

In strategic management, how do qualitative and quantitative information contribute to decision-making under uncertainty?

<p>Strategic management aims to organize both qualitative and quantitative information to enable effective decisions despite uncertainty. (C)</p>
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What is the significance of a 'strategic plan' for an organization aiming to compete successfully?

<p>A strategic plan outlines tough managerial choices and signals commitment to specific markets and policies. (A)</p>
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An organization is formulating its strategy. Which of the following issues should be considered during this stage?

<p>Whether to merge or form a joint venture to expand market reach. (B)</p>
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During the strategy implementation stage, what is the key focus for a firm?

<p>Establishing annual objectives and motivating employees to achieve formulated strategy. (A)</p>
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What is the most accurate description of 'strategy' in the context of strategic management?

<p>A goal-directed and integrated set of actions to achieve superior performance relative to competitors. (C)</p>
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What distinguishes a 'vision statement' from a 'mission statement' in strategic planning?

<p>A vision statement answers 'what do we want to become?', mission statement describes the values and scope of operation. (A)</p>
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In strategic management, what is meant by the term 'competitive advantage'?

<p>Anything that a firm does especially well compared to rival firms. (B)</p>
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Which of the following best illustrates how strategic management enables a company to 'exert control over its own destiny'?

<p>By being more proactive than reactive in shaping its own future. (B)</p>
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According to Edward Deming, what is essential for effective strategic management?

<p>Bringing data to support decision-making. (A)</p>
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What role does intuition play in strategic decision-making?

<p>Intuition is important when making decisions in situations of great uncertainty or little precedent. (C)</p>
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Why are long-term objectives considered essential for organizational success?

<p>They provide direction and aid in evaluation. (C)</p>
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In terms of strategic management, what are 'policies'?

<p>Guidelines, rules, and procedures established to support efforts to achieve stated objectives. (D)</p>
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Which statement accurately reflects the relationship between internal strengths/weaknesses and external opportunities/threats in strategic management?

<p>External opportunities/threats provide a context within which internal strengths/weaknesses are assessed. (C)</p>
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When did strategic planning gain widespread popularity in corporate America?

<p>The mid-1960s and the mid-1970s. (B)</p>
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What are internal strengths and weaknesses?

<p>Controllable activities that are performed especially well or poorly. (A)</p>
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A firm has a cutting-edge technology, a premium brand image, a strong ecosystem, and strong customer loyalty. Which firm is it most likely to be?

<p>Apple (C)</p>
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Which of these is most responsible for the success or failure of an organization?

<p>The strategists (C)</p>
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Which of these companies has a strong brand recognition for fast service, brand recognition, economies of scale, and standardized processes?

<p>McDonald's (C)</p>
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Which of the following companies has a competitive advantage related to search, advertising, AI and data analytics?

<p>Google (A)</p>
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What are the stages of strategic management?

<p>Strategy Formulation, Strategy Implementation, and Strategy Evaluation (C)</p>
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A firm decides to enter new international markets. Which stage of strategy management does this fall under?

<p>Strategy Formulation (C)</p>
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What best describes Tesla's competitive advantage?

<p>Pioneering electric vehicles (EVs), advanced battery technology, strong brand presence, and direct-to-consumer sales. (B)</p>
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What could be defined as a firms intellectual property?

<p>A firm's patents (D)</p>
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What are the assumptions that drive the resource based view?

<p>Resource heterogeneity and resource immobility (D)</p>
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According to the VRIO framework, what attributes must underpin competitive advantage for a resource?

<p>Valuable, Rare, Inimitable, and Organized (B)</p>
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What is the nature of capabilities?

<p>Intangible (A)</p>
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A company is known for its unique ability to create higher value to the customer. Because of this, they beat their rivals. What allows a firm to differentiate like this?

<p>Unique Strength (A)</p>
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A business is analyzing distinct and fine-grained business processes such as order taking, the physical delivery of products, or invoicing customers. What are they analyzing?

<p>Activities (D)</p>
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A firm decides to introduce a new product. Which stage of strategy management does this fall under?

<p>Strategy Formulation (C)</p>
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A firm decides to re-direct marketing efforts. Which stage of strategy management does this fall under?

<p>Strategy Implementation (B)</p>
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A firm reviews its external and internal factors. Which stage of strategy management does this fall under?

<p>Strategy Evaluation (D)</p>
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What is the primary means for obtaining information about particular strategies are not working well?

<p>Strategy Evaluation (C)</p>
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Which of the following should a company do during strategy implementation?

<p>Establish annual objectives (B)</p>
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Which of the following are the three fundamental strategy-evaluation activities?

<p>Reviewing, measuring, and taking corrective actions (C)</p>
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Flashcards

Strategic Management

The art and science of formulating, implementing, and evaluating cross-functional decisions to achieve objectives.

Strategy

A set of goal-directed and integrated actions a firm takes to gain and sustain superior performance relative to competitors.

Strategic Plan

A plan that outlines how a company will compete in the market and achieve its goals.

Origin of Strategic Planning

Originated in the 1950s, popular in the mid-1960s and mid-1970s, revived in the 1990s.

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Strategy Formulation

Developing a vision and mission, identifying external opportunities and threats, and determining internal strengths and weaknesses.

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Strategy Implementation

Establishing annual objectives, devising policies, motivating employees, and allocating resources.

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Strategy Evaluation

Reviewing external/internal factors, measuring performance, and taking corrective actions.

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Strategic Management Process

An objective, logical, and systematic approach for making major decisions.

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Adapting to Change

Continually monitoring internal and external events and trends to make timely changes.

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Competitive Advantage

Anything a firm does especially well compared to rival firms; what a firm can do that rival firms cannot.

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Strategists

Individuals most responsible for the success or failure of an organization.

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Vision Statement

Answers the question: 'What do we want to become?'

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Mission Statement

Enduring statements of purpose that distinguish one business from other similar firms.

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External Opportunities and Threats

Economic, social, cultural, demographic, environmental, political, legal, governmental, technological, and competitive trends.

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Internal Strengths and Weaknesses

An organization's activities that are performed especially well or poorly.

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Objectives

Specific results that an organization seeks to achieve in pursuing its basic mission.

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Policies

The means by which annual objectives will be achieved.

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Core Competencies

Unique strengths embedded deep within a firm that allow a firm to differentiate its products and services from its rivals.

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Resources

Any assets such as cash, buildings, machinery, or intellectual property that a firm can draw on when crafting and executing a strategy.

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Resource-Based View (RBV)

Assumptions: Resource heterogeneity and resource immobility.

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VRIO Framework

VRIO framework to be valuable, rare, inimitable, and organized.

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Capabilities

Organizational and managerial skills necessary to orchestrate a diverse set of resources and deploy them strategically.

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Activities

Distinct and fine-grained business processes such as order taking, the physical delivery of products, or invoicing customers.

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Study Notes

Strategic Management Defined

  • It is the art and science of formulating, implementing, and evaluating cross-functional decisions.
  • Enables an organization to achieve its objectives.
  • Focuses on integrating management, marketing, finance, accounting, production, operations, research, and development.
  • Leads to organizational success.

Strategy Defined

  • A set of goal-directed, integrated actions a firm takes to gain and sustain superior performance.
  • Performance is relative to competitors.
  • Strategy is the outcome of the strategic management process.

Strategic Plan

  • A company’s game plan, essential for competing successfully.
  • Requires tough managerial choices and commitment.
  • Directs markets, policies, procedures, and operations.

Origin of Strategic Planning

  • Originated in the 1950s.
  • Became popular between the mid-1960s and mid-1970s.
  • Widely believed to be the answer to all problems during its peak.
  • Strategic planning was cast aside in the 1980s due to planning models failing to yield higher returns.
  • The 1990s saw a revival in strategic planning.

Stages of Strategic Management

  • Strategy Formulation: Developing a vision and mission, identifying opportunities and threats
  • Defining internal strengths and weaknesses, setting long-term objectives.
  • Generating alternative strategies, and choosing strategies to pursue
  • Strategy Implementation: Establishing annual objectives.
  • Devising policies.
  • Motivating employees, and allocating resources to execute strategies
  • Strategy Evaluation: Reviewing external and internal factors, measuring performance.
  • Taking corrective actions, strategy evaluation is the final stage.

Strategy Formulation

  • Developing a vision and mission.
  • Identifying an organization’s external opportunities and threats.
  • Determining internal strengths and weaknesses.
  • Establishing long-term objectives.
  • Generating alternative strategies.
  • Choosing particular strategies to pursue.
  • Key issues includes deciding new businesses to enter, what to abandon.
  • Deciding whether to expand operations, diversify, enter international markets, merge, form a joint venture, or avoid a hostile takeover

Strategy Implementation

  • Requires establishing annual objectives.
  • Requires devising policies to achieve set objectives.
  • Involves motivating employees.
  • Requires allocating resources to execute strategies.
  • Includes developing a strategy-supportive culture.
  • Includes creating an effective organizational structure.
  • Includes redirecting marketing efforts.
  • Includes preparing budgets and using information systems.
  • Includes linking employee compensation to organizational performance.

Strategy Implementation Skills

  • Interpersonal skills are critical for successful strategy implementation.
  • Affects all employees and managers, requiring divisions and departments to implement their part.
  • The challenge is to stimulate enthusiasm and pride in achieving stated objectives.

Strategy Evaluation Activities

  • Review current strategies' bases by reviewing external and internal factors.
  • Measure performance
  • Take corrective actions.
  • Strategy evaluation is the final stage in strategic management.
  • All strategies are subject to future modification.
  • External and internal factors are constantly changing.

Integrating Intuition and Analysis

  • Combines objective, logical approach with past experiences, judgment, and feelings.
  • Enables effective decisions under conditions of uncertainty.
  • Is not a pure science, but invaluable for making good strategic decisions.
  • Addresses great uncertainty or little precedent and use of alternatives.

Adapting to Change

  • Organizations should continually monitor internal and external events and trends.
  • Timely changes should be made as needed.
  • All organizations must astutely identify and adapt to change.
  • The strategic management process is aimed at effectively adapting to change over the long run.

Key Terms in Strategic Management

  • Competitive advantage: Anything a firm does especially well compared to rival firms
  • Strategists: Individuals most responsible for an organization’s success or failure, holding titles such as CEO, president, owner, entrepreneur, etc.
  • Vision statement: Answers "What do we want to become?", often considered the first step in strategic planning
  • Mission Statement: Describes the values and priorities of an organization, addresses, "What is our business?"
  • External opportunities and threats: Refer to economic, social, cultural, demographic, environmental, political, legal, governmental, technological, and competitive trends or events benefit or harm an organization in the future.
  • Internal strengths and weaknesses: Activities within an organization that are performed especially well or poorly
  • Objectives: Specific results an organization seeks to achieve in pursuing its basic mission
  • Policies: Means by which annual objectives will be achieved, include guidelines, rules, and procedures

Strategists

  • Responsible for the success or failure of an organization.
  • Chief learning officers.
  • Models of highly adaptive leadership are important.

Vision Statements

  • Developed by many organizations.
  • Answers the question “What do we want to become?”.
  • Often considered the first step in strategic planning.
  • Usually a single sentence.

Mission Statements

  • Statements of purpose that distinct one business from other similar firms.
  • Identifies the scope of a firm’s operations in product and market terms.
  • Clear mission statements describe the values and priorities of an organization.

External Opportunities and Threats

  • Concerns economic, social, cultural, demographic, environmental, political, legal, governmental, technological, and competitive trends and events.
  • Significance on benefit or harm an organization in the future.
  • Largely beyond the control of a single organization—thus the word external

Internal Strengths and Weaknesses

  • Concerns an organization's controllable activities.
  • They arise in management, marketing, finance and accounting, production and operations.
  • Also include research and development (R&D), and management information systems (MIS) activities of a business

Objectives

  • Defined as specific results that an organization seeks to achieve in pursuing its basic mission.
  • Long-term spans more than one year.
  • Essential for organizational success.
  • Provide direction.
  • Aid in evaluation and create synergy
  • Reveal priorities.
  • Focus coordination.
  • Provide a basis for planning, organizing, motivating, and controlling activities

Policies

  • Means by which annual objectives will be achieved.
  • Include include guidelines, rules, and procedures established to support efforts to achieve stated objectives.
  • Guides to decision making and address repetitive or recurring situations.

Benefits of Strategic Management

  • Allows an organization to be more proactive than reactive in shaping its own future.
  • Allows an organization to initiate and influence activities.
  • Allows an organization to exert control over one's own destiny.
  • Small business owners, chief executive officers, presidents, and managers of many organizations have recognized and realized the benefits of strategic management.
  • Enhanced communication achieved through dialouge and participation
  • Deeper and improved understanding achieved through others views' and the company action's purpose
  • Greater commitment is given to achieve objectives, to implement strategies and to work hard
  • The result is all managers and employees on a mission to help the firm succeed

Competitive advantage examples

  • Apple: Cutting-edge technology, premium brand image, strong ecosystem and customer loyalty.
  • Amazon: Efficient supply chain, vast product selection, fast delivery and AI-driven recommendations.
  • Tesla: Pioneering electric vehicles (EVs), advanced battery technology, strong brand presence, and direct-to-consumer sales.
  • Google: Market leader in search, advertising , AI and data analytics.
  • Microsoft: Market leader in enterprise software, cloud computing , and AI innovation.
  • Coca-Cola: Strong global brand recognition, secret formula, widespread distribution, and emotional marketing.
  • Nike: Strong brand loyalty, celebrity endorsements, product innovation, and effective marketing campaigns.
  • McDonald's: Fast service, strong brand recognition, economies of scale, and standardized processes.

Core Competencies

  • Company strengths.
  • Allow to give a firm opportunity to differentiate its products and services
  • Creates higher value for the customer or offering products and services of comparable value at lower cost.
  • Competitive advantage driven by core competencies.

Resources

  • Refers to any assets such as cash, buildings, machinery, or intellectual property.
  • Can be either tangible or intangible

Resource Based View

  • Resources are key to superior firm performance.
  • Better understanding on how the interplay between resources and capabilities creates core competencies
  • Resources and capabilities drive firm activities leading to competitive advantage

Resource Based View: Critical Assumptions

  • Concerns resource heterogeneity and resource immobility to secure competitive advantage

VRIO Framework

  • Used to evaluate a firm’s resource.
  • Framework for a resource to be the bias of competitive advantage.
  • A resource has to be valuable, rare, inimitable, and organized.

Capabilities

  • Organizational and managerial skills driving strategic output
  • Capacities deploy resources strategically.
  • By nature, capabilities are intangible
  • Structured routines and culture are expressions capabilities

Activities

  • Distinct and fine-grained business processes.
  • Each distinct activity enables firms to add incremental value.
  • Each are transforming inputs into goods and services.

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