Podcast
Questions and Answers
Which of the following best describes the 'framing' heuristic bias?
Which of the following best describes the 'framing' heuristic bias?
- The tendency to rely too heavily on one piece of information when making decisions.
- Judging probabilities based on how representative something is of a category.
- Making different decisions based on how a question or situation is presented. (correct)
- Overestimating the likelihood of events that are readily available in memory.
An individual believes they are more likely to win the lottery because they just witnessed someone else win. Which heuristic or bias is most likely influencing their decision?
An individual believes they are more likely to win the lottery because they just witnessed someone else win. Which heuristic or bias is most likely influencing their decision?
- Ratio bias
- Availability (correct)
- Anchoring
- Representativeness
Which of the following is an example of the 'anchoring' heuristic bias?
Which of the following is an example of the 'anchoring' heuristic bias?
- Choosing a product because it is advertised more frequently than its competitors.
- Assuming a quiet person is a librarian.
- Believing that a team that has won their last five games is more likely to win their next game.
- Estimating the price of a house based on the initial listing price, even after learning about needed repairs. (correct)
Which of the following scenarios illustrates ratio bias?
Which of the following scenarios illustrates ratio bias?
A manager consistently gives more weight to an employee's recent performance than their performance over the entire year. Which bias is the manager exhibiting?
A manager consistently gives more weight to an employee's recent performance than their performance over the entire year. Which bias is the manager exhibiting?
What type of information does feedback, in the context of job activities, provide to employees?
What type of information does feedback, in the context of job activities, provide to employees?
In a communication network, what is generally associated with lower centralization of communication?
In a communication network, what is generally associated with lower centralization of communication?
Which communication network structure is typically MOST effective for simple tasks?
Which communication network structure is typically MOST effective for simple tasks?
In what type of task is a communication network with lower centralization generally more effective?
In what type of task is a communication network with lower centralization generally more effective?
Which communication network struggles with higher centralization of communication?
Which communication network struggles with higher centralization of communication?
How does the 'all channel' communication network typically affect member satisfaction compared to a 'wheel' network?
How does the 'all channel' communication network typically affect member satisfaction compared to a 'wheel' network?
What is one disadvantage of using a highly centralized communication network?
What is one disadvantage of using a highly centralized communication network?
If a team needs to quickly solve a straightforward problem, which communication network is MOST suitable?
If a team needs to quickly solve a straightforward problem, which communication network is MOST suitable?
Which heuristic leads to overestimating the likelihood of easily recalled events?
Which heuristic leads to overestimating the likelihood of easily recalled events?
What is a key characteristic of the 'all channel' communication network?
What is a key characteristic of the 'all channel' communication network?
Which communication network is likely to have the lowest member satisfaction?
Which communication network is likely to have the lowest member satisfaction?
A team is brainstorming innovative solutions to a complex problem. Which communication network would be MOST beneficial?
A team is brainstorming innovative solutions to a complex problem. Which communication network would be MOST beneficial?
Which of the following is LEAST likely to be affected by the framing effect?
Which of the following is LEAST likely to be affected by the framing effect?
Why might a team using a 'wheel' network complete a simple task faster than a team using an 'all channel' network?
Why might a team using a 'wheel' network complete a simple task faster than a team using an 'all channel' network?
Which bias is most closely related to judging something based on how closely it resembles a stereotype?
Which bias is most closely related to judging something based on how closely it resembles a stereotype?
Flashcards
Feedback
Feedback
The degree to which carrying out job activities provides employees with clear performance information.
Availability Bias
Availability Bias
The ease of remembering something makes it seem more common.
Anchoring Bias
Anchoring Bias
The tendency to rely too heavily on one trait or piece of information when making decisions.
Framing Bias
Framing Bias
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Representativeness Bias
Representativeness Bias
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Centralization
Centralization
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Centralization
Centralization
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All channel
All channel
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Wheel Communication
Wheel Communication
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Study Notes
- Feedback is the degree to which carrying out the activities required by the job provides employees with clear information about how well they're performing.
Heuristics and Biases
- Availability
- Anchoring
- Framing: The tendency to make different decisions based on how a question or situation is phrased.
- Representativeness
- Contrast
- Recency
- Ratio bias (e.g., 7 in 100 - a greater number but a smaller proportion vs. 1 in 10)
Communication Network Struggles
- Lower centralization of communication goes with the all channel network
- Higher centralization of communication goes with the wheel network
- Lower effectiveness in simple tasks goes with all channel network
- Higher effectiveness in simple tasks goes with the wheel network
- Higher effectiveness in complex tasks goes with the all channel network
- Lower effectiveness in complex tasks goes with the wheel network
- All channel network goes with higher member satisfaction
- Wheel network goes with lower member satisfaction
- Communication networks include all channel, circle, Y, and wheel networks.
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