New Business Student Book 2 - Part 1

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Questions and Answers

How does a well-crafted mission statement primarily guide a company's actions?

  • By clarifying the company's direction and purpose. (correct)
  • By strictly dictating operational procedures.
  • By guaranteeing financial success.
  • By serving as a legal document for regulatory compliance.

Which of the following is an essential element of a SMART corporate objective?

  • Abstract; aims for overall improvement without specific targets.
  • Ambitious; sets unreachable goals to inspire maximum effort.
  • Flexible; easily adaptable to changing circumstances without a fixed target.
  • Realistic; achievable with available resources and market conditions. (correct)

What is the primary focus of departmental or functional objectives within a company?

  • Achieving daily tasks that support corporate objectives. (correct)
  • Managing external stakeholder relations.
  • Setting the overall strategic direction of the company.
  • Addressing long-term financial goals.

A large multinational corporation is MOST likely to have what type of objectives?

<p>Mainly financial objectives that satisfy shareholders. (D)</p>
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Why is frequent assessment important for mission statements?

<p>To ensure ongoing relevance and appropriateness. (A)</p>
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What is the purpose of Corporate Social Responsibility objectives?

<p>Appeal to customers and ensure ethical and sustainable practices. (B)</p>
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According to Ansoff's Matrix, when does risk increase for a business?

<p>When moving away from existing products and consumers. (C)</p>
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Which market strategy involves selling existing products in new markets?

<p>Market development. (C)</p>
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Why does product development require significant resources?

<p>It involves continuous development and research. (B)</p>
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If a business wants to spread risk and reduce dependence on existing products, which strategy should it use?

<p>Diversification. (C)</p>
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Why do businesses adopting cost leadership typically need a significant market share?

<p>To achieve economies of scale to reduce costs. (D)</p>
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What is a key characteristic of Cost Leadership strategy?

<p>Operating on a large scale to achieve low costs. (C)</p>
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According to Porter, what happens if a company fails to adopt one of the generic strategies?

<p>It becomes 'stuck in the middle' and is unlikely to succeed. (D)</p>
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How is differentiation implemented?

<p>By adding unique value to products, such as design or service. (A)</p>
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What is a typical benefit of differentiation strategy?

<p>Ability to charge higher prices. (B)</p>
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Which one of these markets is a focus strategy well-suited for?

<p>A narrow range of consumers. (B)</p>
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What are the key considerations of a focus strategy?

<p>Understanding customer's needs and adapting the product. (B)</p>
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How can the Boston Matrix assist ?

<p>Identifying a strategy to adopt. (B)</p>
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What is a characteristic of Cash Cows in the Boston Consulting Group Matrix?

<p>Low-growth products with high market shares that generate cash. (C)</p>
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What should a business do with dogs?

<p>Should be sold or divested. (A)</p>
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What is the key time horizon for strategic strategies ?

<p>They have a long time effect on the workforce. (A)</p>
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What does SWOT analyses stand for?

<p>Strengths, Weaknesses, Opportunity, and Threats. (B)</p>
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What do strengths relate to in a SWOT analyses?

<p>The positive aspects of a business that makes them successful. (B)</p>
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What kind of audit identifies what a business lacks, especially in relation to it's competitors?

<p>Internal audit. (D)</p>
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When should a SWOT analysis be used?

<p>Prior to developing a strategic plan or when assessing current positions. (A)</p>
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What's an example of an opportunity in the SWOT analyses framework?

<p>New overseas markets opening up. (A)</p>
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What would a negative change in consumer attitudes towards a business's key product classify as?

<p>Threat. (A)</p>
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Why do business record SWOT analyses?

<p>Often carried out in mind-mapping sessions before being documented (D)</p>
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When is internal audit typically performed?

<p>When the the company are making new strategies. (C)</p>
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In the context of Choklad Extas, if they are making progress developing wholesale and third-party sales, what is this an example of?

<p>Strength. (B)</p>
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In the context of Choklad Extas, what would emerging competition from gift-selling rivals classify as?

<p>Threat. (C)</p>
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In the context of Choklad Extas, what would a new policy, such as a new supermarket price war, classify as?

<p>Threat. (D)</p>
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What action should a business take after a SWOT Analyses?

<p>Take action to remove known weaknesses. (B)</p>
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Which step should occur first?

<p>Gather information. (B)</p>
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Flashcards

Business Aims

Things a business wants to achieve in the long term; expresses purpose or reason for being.

Mission Statement

States the business's main purpose; reflects goals and values; describes core activities.

R&F Fitness Centre mission statement

Aims to improve levels of fitness by providing individual plans for all ages and helping them to achieve their aims.

Corporate Objectives

Specific goals set by senior management that focus on desired performance/results.

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SMART Criteria

Specific, Measurable, Agreed, Realistic, and Time-specific criteria.

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Specific objective

States what a business aims to achieve.

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Measurable Objective

Evidence demonstrates whether the objectives have been achieved.

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Agreed objective

All parties responsible for objective achievement agree and understand goal.

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Realistic objective

The objective can be met with given resources and market conditions.

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Time-Specific objective

Gives the stated time frame required to achieve the objectives.

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Departmental objectives

Daily goals that might include human resources, finance, operations, logistics and marketing

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Business Strategy

The planning to achieve corporate objectives.

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Reassessment of Mission Statement

Critical assessment involving judgement of the purpose, audience, strategy, realism and achievability of aims/objectives.

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Market Penetration

Achieving growth in existing markets with existing products.

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Product Development

Marketing new or modified products in existing markets.

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Market Development

Marketing existing products in new markets.

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Diversification

Developing new products for new markets.

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Cost Leadership

Striving to be the lowest-cost provider in the market.

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Differentiation

Business operating in a mass market with a unique position.

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Focus Strategy

Targeting a narrow range of customers.

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Cost focus

Emphasizing cost minimization within a focused or niche market.

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Differentiation Focus

Following different strategies within a focused market.

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Portfolio Analysis

Categorizing products by their competitive position and potential growth.

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Stars

High-growth products that are strong compared to those of competitors.

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Cash Cows

Low-growth products with a high market share.

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Question Marks

Products with low market shares in high-growth markets.

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Dogs

Products with low market share in low-growth markets.

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Strategic Decision

Outlines the long-term direction of a business to achieve its objectives.

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Tactical Decision

Short-term responses to market opportunities or threats.

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SWOT Analysis

Used before drawing up a strategic plan.

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Strengths

A positive aspect of a business that is identified from the internal audit.

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Weaknesses

A negative aspect of a business that is identified from the internal audit.

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Opportunities

External audit indicates what the potential business options/openings are.

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Threats

External audit shows possible external dangers that can potentially damage business.

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Study Notes

  • This document provides study notes on business decisions and strategy, and global business, tailored for students
  • The notes cover key definitions, concepts, and frameworks relevant to the Pearson Edexcel International A Level Business specification

Corporate Objectives

  • Objectives are what a business aims to achieve
  • Corporate aims and objectives influence business strategy
  • Business Aims: The goals a business wants to achieve long-term, less specific than objectives, acting as a vision
  • Mission Statement: States the business's main purpose, reflecting goals and values and describing core activities
  • Includes information on markets, commercial objectives, stakeholder values and ethics
  • A good mission statement guides decision-making, clarifies direction, and unites workforce with shared purpose
  • Mission statements can commit to customers and align employees with shared goals
  • Main elements include: purpose, values, standards and strategy
  • Corporate objectives must be Specific, Measurable, Agreed, Realistic and Time specific (SMART)
  • Specific - Should be clear what the business is trying to acheive
  • Measurable - Evidence to demonstrate if the objectives have been acheived
  • Agreed - All people responsible have to be happy with the objectives
  • Realistic - Ensured that the objective can be meet
  • Time Specific - A deadline needs to be ensured

Departmental and Functional Objectives

  • General objectives come from the mission statement
  • Corporate objectives elaborate on business activities
  • Departmental and functional objectives (HR, finance, operations etc.) support corporate objectives
  • Functions should align to support corporate goals
  • Objectives Hierarchy: Aims -> Mission statement -> corporate objectives -> Functional objectives
  • Large firms typically have financial objectives due to many stakeholders
  • Examples: Carrefour aims to increase market share by 5% over two years

Critical Appraisal of Mission Statements

  • Some suggest mission statements can be unrealistic and over-optimistic
  • This can demotivate employees
  • They may waste management time and seen as insincere, or just marketing
  • Mission statements must be constantly reviewed for relevance and appropriateness
  • A critical reassessment consideres the purpose, audience and aims of corporate strategy

Theories of Corporate Strategy

  • Businesses plan to achieve objectives through strategy
  • First invovles using analytical tools to analyse the current position
  • Second part invovles evaluating where the business wants to be
  • SWOT and Five Forces analysis is used at the start
  • The corporate strategy provides long-term plans to achieve the firms aims
  • Gives the firm an advantage and fulfills stakeholder expectations

Ansoff's Matrix

  • Helps businesses determine corporate strategy
  • Risk increases further from existing products and consumers
  • Four strategies: Market penetration, product development, market development, diversification
  • Market Penetration: Growth in existing markets with existing products
  • Involves: Increasing brand loyalty, regular product use, and increased consumption
  • Suitable for successful products and lowers risk
  • Product Development: New or modified products in existing markets
  • Involves: Product innovation and continuous development
  • Suited to quick product life cycles or changing technology; requires R&D investment
  • Market Development: Existing products in new markets
  • Involves: Entering new geographic markets; understanding local tastes
  • Success relies on understanding local habits
  • Enterprise Rent-A-Car is an example of a car renting business that has adopted this strategy successfully
  • Diversification: New products in new markets
  • Involves: Spreading risk, may take business outside of its expertise
  • Strategy with the highest risk: used by large corporations

Porter's Strategic Matrix

  • Identifies sources of competitive advantage
  • Argues firms should adopt one strategy and not get 'stuck in the middle'
  • Cost Leadership: Being the lowest-cost provider
  • Involves: Large scale operations, economies of scale, efficient operations
  • Offer basic products to lower costs
  • Differentiation: Unique positioning in a mass market
  • Involves: Adding unique value through design, brand identity or service
  • Can require high R&D and effective marketing
  • Airstream produces luxury caravans.
  • Focus: Targeting a narrow customer range
  • Is closely linked to niche markting
  • Two forms: cost focus and differentiation focus

Boston Matrix

  • Used to assist a business in identifying which strategy to adopt
  • Used for portfolio analysis
  • Matrix categorises products into one of four different areas based upon product growth
  • The four classifications are: Stars, Cash Cows, Question Marks and Dogs

Effect of Strategic and Tactical Decisions

  • Strategies define long-term direction; tactics respond to short-term opportunities/threats
  • Most deicisons are tactical to help improve business conditions
  • Human Resources: Strategic decisions have lasting impact (e.g., new growth strategy)
  • Tactical decisions affect a small percentage of the workforce for less time
  • Physical Resources: Strategic decisions impact resources depending on the decision
  • Can have a large effect if a business develops a product
  • Financial Resources: Startegic decisions can have a significant impact to the business
  • For example: issuing $200 million in shares
  • Tactical decisions can only have short-term effect, such as a delayed payment
  • A theoretical model can help guide your analysis and for evaluation in exams

SWOT Analysis

  • SWOT helps to analyse Strengths, Weaknesses, Opportunities, Threats
  • Can help managaers with complex decisions and provide advantages and disadvantages of stratgies
  • Should be used before drawing up a strategic plan
  • Strengths: Positive internal aspects making the business successful
  • A visionary leader and motivated workforce are helpful
  • Weaknesses: Negative internatl aspects and business shortcomings
  • High staff turnover can be a weakness
  • Opportunities: External developments the business can expoloit and improve revenue
  • This can be access to a new overseas market
  • Threats: External dangers to damage the business performance
  • This can be new legislation
  • SWOT analyses help to make business decisions and improve performance

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