Marketing Intro: Strategy, Research & Case Studies

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Questions and Answers

Which of the following best describes the role of marketing researchers in decision-making?

  • They make strategic decisions based on market analysis.
  • They provide information to decision-makers. (correct)
  • They focus solely on analyzing past marketing campaigns.
  • They primarily implement decisions made by executive leadership.

What is a key element of marketing?

  • Ignoring the marketplace to innovate independently.
  • Focusing solely on increasing sales volume.
  • Designing a customer-driven marketing strategy. (correct)
  • Minimizing customer interaction to reduce costs.

Which of the following is NOT explicitly mentioned as part of marketing?

  • Maximizing production efficiency (correct)
  • Building profitable relationships with satisfied customers
  • Designing customer driven marketing strategy
  • Understanding the marketplace

In the context of the 'New Coke' case study, what was the primary reason for the reformulation's ultimate failure?

<p>Consumers overwhelmingly preferred the original Coca-Cola formulation. (A)</p> Signup and view all the answers

What is the significance of management being based on information?

<p>It highlights the importance of data in making informed decisions. (C)</p> Signup and view all the answers

What aspect of marketing is highlighted by the 'Beatlemania' case study's failure?

<p>The significance of leveraging existing cultural phenomena. (D)</p> Signup and view all the answers

What can be inferred about the 'John Carter' case study?

<p>It experienced significant financial losses. (C)</p> Signup and view all the answers

Which research method was employed during development of New Coke?

<p>Blind taste tests (A)</p> Signup and view all the answers

A company is considering expanding into a new geographic market. Applying the principles outlined for 'What is a problem', what should be their initial step?

<p>Determine public support for their product or service in this region. (C)</p> Signup and view all the answers

Imagine a scenario where a popular brand launches a new product that is initially well-received, but sales decline sharply after a few months. Drawing parallels from the 'New Coke' case, what critical marketing element might have been overlooked?

<p>Extensive market research and testing with a representative consumer base. (D)</p> Signup and view all the answers

Flashcards

What is Marketing?

Understanding the marketplace, designing customer-driven strategies, building relationships, and capturing value.

Types of research

Identifying the problem, then finding a solution.

Role of Researchers

Providing data to help guide decisions. Not making the decisions.

Beatlemania's failure

A case of poor marketing that failed due to food related advertising and songs that weren't in English

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New Coke

New Coke's failure after blind taste tests, focus groups, and surveys showed the old formula was preferred

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Study Notes

  • Intro - 5/2/25

What is marketing

  • Understanding the marketplace.
  • Design a customer-driven marketing strategy.
  • Construct an integrated marketing program that delivers superior value.
  • Build profitable relationships with satisfied customers.
  • Capture value from customers to create profits and customer equity.

Types of research

  • Problem identification
  • Problem-solving research

What is a problem

  • Should the US be allowed to take Greenland? This helps determine public support in the EU and Greenland.
  • Marketing researchers do not make decisions; they provide information for decision-makers.

Case study - Beatlemania

  • Only 150,000 visitors in 3 years.
  • It failed due to poor marketing; "all the front food appeal of a tourist trap".
  • The surrounding hysteria was not utilized, and songs not in English.

Case study - John Carter

  • Too male-dominated.
  • The story and genre were not explicit.
  • It had the biggest box-office loss.
  • Management is based on information.

Case study - Coke

  • New coke used blind taste tests, focus groups, and surveys.
  • There was an evident preference for the new formula over the old one.
  • Upon launch, 70% preferred the old formulation as the classic coca-cola was put back.
  • It is simply dependent on the can that it was put in.
  • It is important to simulate the consumer's experience.

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