Management Planning: Nature, Process, Responsibility
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Questions and Answers

In the context of organizational management, what is the primary role of planning?

  • Outlining how the organization intends to reach its goals. (correct)
  • Reacting to immediate environmental changes.
  • Describing the organization's past achievements.
  • Detailing the daily operational tasks.

Which of the following is the correct sequence of steps in the basic planning process?

  • Develop tactical plans, set goals, develop strategic plans.
  • Set goals, develop strategic plans, develop tactical plans. (correct)
  • Develop strategic plans, set goals, develop tactical plans.
  • Set goals, develop tactical plans, develop strategic plans.

Who typically holds the primary responsibility for establishing broad goals and strategies for a firm?

  • Board of directors. (correct)
  • Middle ম্যানেজমেন্ট.
  • Line managers.
  • Planning staff.

Which type of plan is most concerned with how to implement strategic plans that have already been developed?

<p>Tactical plans. (C)</p> Signup and view all the answers

How many years does intermediate planning typically cover?

<p>Between one and five years. (B)</p> Signup and view all the answers

What is the primary focus of contingency planning in an organization?

<p>Identifying alternative courses of action if unexpected conditions arise. (C)</p> Signup and view all the answers

Which of the following is the first step in the process of contingency planning?

<p>Specify contingency events and possible changes. (A)</p> Signup and view all the answers

Which of the following tools is used for predicting future outcomes, allowing organizations and individuals to plan ahead?

<p>Forecasting. (A)</p> Signup and view all the answers

A company is developing a forecast for its sales over the next quarter to inform purchasing and job scheduling. Which forecasting time horizon is most appropriate?

<p>Short-range forecast. (D)</p> Signup and view all the answers

What is the primary difference between quantitative and qualitative forecasting approaches?

<p>Quantitative forecasting uses mathematical models and historical data, while qualitative forecasting incorporates expert opinions and intuition. (A)</p> Signup and view all the answers

Which qualitative forecasting technique relies on a panel of experts who are often geographically dispersed and provide iterative feedback?

<p>Delphi Method. (C)</p> Signup and view all the answers

What is the underlying assumption in time series forecasting techniques?

<p>The future is a function of the past. (C)</p> Signup and view all the answers

Which component of time series analysis refers to the repeating patterns in data that occur over a fixed period?

<p>Seasonality. (C)</p> Signup and view all the answers

What is the key assumption behind the naive approach to forecasting?

<p>Demand in the next period will be equal to the demand in the most recent period. (B)</p> Signup and view all the answers

When is the moving average forecasting technique most effective?

<p>When market demand is stable over time. (D)</p> Signup and view all the answers

Which forecasting method places greater emphasis on recent values to make the technique more responsive to changes?

<p>Weighted moving average. (D)</p> Signup and view all the answers

What type of forecast is trend projection most suited for?

<p>Medium-to-long-range forecasts. (C)</p> Signup and view all the answers

In the context of forecasting, what is the primary difference between causal forecasting methods and time series methods?

<p>Causal methods consider the relationship between variables, while time series methods primarily use historical data. (B)</p> Signup and view all the answers

What does 'Mean Absolute Deviation' (MAD) measure in the context of forecast errors?

<p>The average magnitude of forecast errors. (C)</p> Signup and view all the answers

What is the purpose of break-even analysis?

<p>To find the point at which total costs equal total revenues. (D)</p> Signup and view all the answers

In break-even analysis, what are fixed costs?

<p>Costs that remain constant regardless of production volume. (D)</p> Signup and view all the answers

What is the formula to calculate the break-even point in units, where F represents fixed costs, P represents price per unit, and V represents variable cost per unit?

<p>$F / (P - V)$ (A)</p> Signup and view all the answers

What is the primary purpose of Linear Programming (LP) as a planning tool?

<p>To allocate resources to yield optimal benefits. (D)</p> Signup and view all the answers

Which of the following is a key requirement for a Linear Programming problem?

<p>The problem must seek to either maximize or minimize some quantity. (B)</p> Signup and view all the answers

What type of solution is assumed to lie at the corner point or extreme point of the feasible region in the Corner Point Solution method?

<p>The optimal solution. (A)</p> Signup and view all the answers

In a linear programming problem, what does the feasible region represent?

<p>The set of all possible solutions that satisfy the constraints. (A)</p> Signup and view all the answers

What distinguishes causal forecasting methods from other forecasting techniques?

<p>Causal methods involve understanding the particular factors that might influence the quantity being forecast. (B)</p> Signup and view all the answers

Which of the following best defines a plan in the context of management?

<p>A blueprint or framework. (A)</p> Signup and view all the answers

If a company's board of directors suddenly decided to involve middle managers to help with assisting strategic planning; previously they were not involved; which function of management are they enacting?

<p>Strategic planning. (B)</p> Signup and view all the answers

A large enterprise is undertaking long-range-planning, they have already undertaken the step of developing strategic plans. According to the principles of planning, what should they do next?

<p>Develop tactical plans. (C)</p> Signup and view all the answers

A company estimates the time frames for planning, which of the following would typically be related to short-range planning?

<p>Covers time periods of one year or less. (B)</p> Signup and view all the answers

A manager identifies alternative courses of action based on various conditions that might arise; what type of planning is the manager undertaking?

<p>Contingency planning. (B)</p> Signup and view all the answers

What is the term for the process of identifying what is likely to happen in the future, which allows organisations and individuals to plan ahead?

<p>Forecasting. (B)</p> Signup and view all the answers

Demand/Sales Forecasting, Technological Forecasting and Economic Forecasting are different _____?

<p>Types of forecasting. (A)</p> Signup and view all the answers

What is the process of looking at the subjective judgements, intuition, experience and expert knowledge in reaching a forecast?

<p>Qualitative Forecasting. (D)</p> Signup and view all the answers

If a manager makes use of the opinions of a small group of high-level managers in combination with statistical models, which qualitative forecasting technique are they using?

<p>Jury of Executive Opinion. (C)</p> Signup and view all the answers

In time series analysis, if a dataset has consistently increasing data over a long time, what term describes this phenomenon?

<p>Trend. (B)</p> Signup and view all the answers

A particular manufacturing company has a seasonal demand because more people buy their product in the summer; which component of time series is applicable here?

<p>Seasonality. (C)</p> Signup and view all the answers

What is found at the point where costs equal revenues?

<p>Break-even point. (C)</p> Signup and view all the answers

What is indicated by the objective function property of Linear Programming?

<p>Either seeks to maximize or minimize some quantity. (D)</p> Signup and view all the answers

Flashcards

Planning

The first function of management, outlining how an organization will achieve its goals.

Plan

A detailed outline or strategy used to describe how an organization expects to achieve its objectives.

Planning

The systematic development of plans to reach organizational goals.

Three Stages of Planning

Setting goals/objectives, creating strategies, and developing specific plans.

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Top Management Planning

Planning that originates from the top level management.

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Strategic Plans

Broad, overarching strategies developed by top-level managers to guide the entire organization.

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Tactical Plans

Plans that focus on how to implement the broader strategic plans already in place.

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Operational Plans

Plans with a narrow focus and short-term time frame.

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Long-Range Planning

Covers a period of 5 to 10 years.

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Intermediate Planning

Generally involves a time perspective of between one and five years.

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Short-Range Planning

Covers time periods of one year or less.

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Contingency Planning

Identifying alternative courses of action the organization might follow if conditions change.

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Forecasting

A prediction of what is likely to happen in the future, guiding organizations and people.

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Demand/Sales Forecasting

Predicting sales of products.

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Technological Forecasting

Predicting the rate of technological progress or change.

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Economic Forecasting

Predicting economics, e.g. inflation rates & money supplies

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Short-Range Forecasts

Has a time span of up to 1 year but generally less than 3 months.

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Intermediate Forecasts

Generally spans from 3 months up to 3 years.

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Long-Range Forecasts

Generally 3 years or more forecasting new products, facility location or expansion.

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Quantitative Forecasting

Uses mathematical models and historical causal variables.

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Qualitative Forecasting

Incorporates subjective judgments, experience and expert knowledge.

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Jury of Executive Opinion

Makes use of the opinions of a small group of high-level managers.

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Sales Force Composite

Each sales person estimates what sales will be in his/her region.

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Delphi Method

Makes use of opinions of experts who may be located at different places.

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Consumer Market Surveys

Solicits input from customers or potential customers regarding their future plans.

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Naïve Approach

Assumes that demand in the next period is just equal to demand in the most recent period.

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Moving Average

Assumes that demand in the next period is the average demand over a specified number of periods

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Weighted Moving Average

weights can be used to place more emphasis on recent values.

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Exponential Smoothing

A type of moving average that requires little historical data.

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Trend Projection

fits a line to historical data and then projects the line into the future for medium-to-long-range forecasts.

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Causal Forecasting Methods

When it is necessary to forecast several other independent variable, that related to independent variable to predict (dependent variable).

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Break-Even Analysis

Used to find the point, in dollars and units, at which costs equal to revenue.

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Fixed Costs

Costs that continue equal even when no units are produced.

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Variable Costs

Costs that vary with the volume of units produced. E.g.

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Revenue

Money realised during the sale

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Linear Programming (LP)

A planning tool to determine the tradeoff necessary to allocate resources to yield optimal benefits.

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objective Function

All problems seek to maximize or minimize some quantity (e.g. cost or profit).

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Study Notes

  • Planning is the first function of management.

The Nature of Planning

  • A plan serves as a blueprint or framework that describes how an organization aims to achieve its objectives.
  • Planning involves the process of developing comprehensive plans.
  • Planning is determining the specific path an organization intends to follow among various options to realize its goals.

The Planning Process Stages

  • Setting goals and objectives.
  • Developing strategic plans to achieve the primary goals of an organization
  • Creating tactical plans, which involves creating shorter-term plans that allow you to achieve strategic goals

Responsibility for Planning

  • Planning is the responsibility of top-level management.
  • The board of directors establishes the broad goals and strategies of the firm.
  • Planning staff offers support to line managers with expertise and resources to aid the planning process.
  • Planning staff coordinates and integrates the planning activities across different levels.
  • Middle managers work together to support strategic planning
  • Middle managers perform tactical planning
  • Middle managers develop and implement planning activities within their departments individually.

Kinds of Plans

  • Strategic plans are developed by top managers to guide the general direction of the organization.
  • Tactical plans focus on implementing the strategic plans that have already been developed.
  • Operational plans have the narrowest focus and the shortest time frame.

Planning Time Frames

  • Long-range planning spans a period of 5-10 years.
  • Intermediate planning generally covers a time frame of one to five years.
  • Short-range planning covers time periods of one year or less.

Contingency Planning

  • Contingency planning involves identifying alternative courses of action that the organization might take if various conditions arise.
  • Managers engaging in contingency planning must specify contingency events (possible changes/outcomes) and analyze how they affect the initial plan.
  • Steps for contingency planning:
    • Develop initial plans and specify contingency events
    • Assess relevant contingencies
    • Adopt contingency plan B, continue with initial plans, or adopt contingency plan C depending on the assessment

Tools and Techniques for Planning

  • Forecasting.
  • Linear programming.
  • Break-even analysis.

Forecasting

  • A forecast is a statement of what is likely to happen in the future.
  • It is a future estimate to allow organizations and individuals to plan ahead.
  • Forecasts make use of historical data.
  • Types of Forecasting:
  • Demand/Sales Forecasting: For predicting sales of products
  • Technological Forecasting: For predicting the rate of technological progress or change
  • Economic Forecasting: For predicting e.g. inflation rates & money supplies

Forecasting Time Horizon

  • Short-range forecasts have a time span of up to 1 year, but is generally less than 3 months, used for purchasing & job scheduling.
  • Intermediate forecasts generally span from 3 months up to 3 years and is useful for sales planning, production planning, and budgeting.
  • Long-range forecasts are generally 3 years or more and are useful for planning new products, facility location, or expansion.

Forecasting Approaches

  • Quantitative and Qualitative
  • Quantitative Forecasting: use mathematical models, historical data/causal variables
  • Qualitative Forecasting: incorporates the subjective judgements, intuition, experience and expert knowledge in reaching a forecast

Qualitative Forecasting Techniques

  • Jury of Executive Opinion: Uses the opinions of a small group of high-level managers, often in combination with statistical models.
  • Sales Force Composite: Each salesperson estimates future sales in the region; forecasts are combined at the district and national levels.
  • Delphi Method: Uses opinions of experts who may be located at different places (iterative process).
  • Consumer Market Surveys: Solicits input from customers or potential customers regarding future purchasing plans.

Quantitative Forecasting Techniques

  • Times Series: Naïve approach, moving averages, exponential smoothing, and trend projection.
  • Causal Model: Linear Regression considers factors influencing the quantity being forecast.
  • The future is a function of the past; historical data is therefore used, particularly for time series techniques.

Decomposition of Time Series

  • Depends on a series of spaced data points and historical data such as weekly or monthly data.
  • Any other variable not showing up in past data is ignored.
  • Analyzing time series breaks down past data into components and projects them into the future.
  • Times series has components: Trend (T), Seasonality (S), Cycles (C), and Random variations (R).
  • Trend (T) gradual upward or downward movement of the data over time.
  • Seasonality (S) a data cycle that repeats itself after a period.
  • Cycles (C) patterns in the data that occur every several years.
  • Random variations (R) blips in the data caused by chance and unusual
  • An example of random variation is caused by unusual situations

Quantitative Forecasting Techniques Cont.

  • Naïve approach assumes that demand in the next period is equal to demand in the most recent period.
  • Moving average assumes that demand in the next period is the average demand over a specified number of periods and this is useful if market demand will be fairly stable over time.
    • Moving Average formula: Σ Demand in previous n period; Where n is the number of periods.
  • Weighted moving average weights can emphasize more recent values when there is a trend or pattern, making the technique more responsive to changes. Wighted Moving Average formula: ∑ (weight for period n) x (Demand in previous n months) / Sum of weights
  • Exponential smoothing: A type of moving average that requires little historical data.
    • The new forecast value is calculated by the formulation: New forecast = last period's forecast + a (last period's actual demand – last period's forecast)
    • Where:
    • Ft = Ft-1 + a (At-1 -Ft-1)
    • a is a weight/smoothing constant (values between 0 and 1 inclusive)
  • Trend Projection fits a line to historical data and projects it into the future for medium-to-long-range forecasts.
    • Example formula: ŷ =a + bx
      • Where:
      • ŷ is the value to be computed.
      • a is the y-axis intercept
      • b is the slope of the regression line or rate of change in y
      • X is the independent variable, which is time in this case.

Causal Forecasting Methods

  • Forecasts several variables related to the variable being predicted (dependent variable).
  • Once variables are determined, a statistical model is developed to forecast the variable of interest.
  • Methods are more powerful than time series methods that only use historical values.
  • The most common quantitative causal forecasting model is linear regression analysis.
  • The same mathematical model used in the least squares method of trend projection can perform linear regression analysis with the formula ŷ =a + bx
  • The difference is that x is no longer only time but the independent variable.

Forecast Errors formulas

  • Cumulative sum of Forecast Errors equation:
  • Σ(i=1 to n) ei
  • Mean Square Error equation: MSE = Σ(i=1 to n) ei2 / n
  • Mean Absolute Deviation equation: MAD = (Σ(i=1 to n) |ei|) / n
  • Mean Absolute Percentage Error equation: MAPE = ( Σ(i=1 to n) ei / Dt) / n * 100
  • Tracking Signal equation: TS= Σ(i=1 to n) ei / MAD
  • Mean Error euqation: ME = Σ(i=1 to n) ei / n

Break-Even Analaysis

  • Used to find the point, in dollars and units, at which costs equal to revenue.
  • Estimates fixed costs that continue even if no units are produced.
  • Estimates variable costs which change based on the quantity of units produced.
  • Estimates money to be realized from the sale of goods.
  • Total Revenue (TR) is equivalent to Total Costs (TC).
  • Formulas:
    • TR= TC
    • TC = F+Vx
    • Px = F+Vx
    • BEP (x) = F/ (P-V)
    • BEP ($) = F/ (1-(V/P))

Linear Programming

  • LP (Linear Programming) is a planning and decision-making tool used to help make decisions about the trade-offs an organization makes for optimized benefits.
  • Involves maximizing or minimizing some quantity; a known objective function.
  • Restrictions/constraints which limit the degree the company can pursue its objective.
  • Presents alternative courses of action to choose from, that must be expressed in terms of linear equations or inequalities.

Linear Programming Problems

  • The graphical approach uses the Iso-Profit solution method.
  • The corner Point Solution method offers a simplified process that involves looking at the profit from every corner point of the feasible solution
  • Assumption: The optimal solution to any problem (i.e. the X1 & X2) will lie at the corner point or extreme point of the feasible solution.

Solution

  • Walkmans =X₁ and Watch-TV = X₂
    • Profit = 7X₁ + 5X₂ → The objective function
      • 1st constraints = 240 hrs for electronics department
      • 2nd constraints =100 hrs for assembly department
  • Production constraint equations: 4X₁ + 3X₂ ≤ 240 Assembly constraint equation: 2X₁ + X₂ ≤ 100

Feasible Region

  • Do plotting for both equations to find the area of the feasible region.
  • The intersection of the two constraints lines gives you're the points of the option profit
  • Equations:
    • 4X₁ + 3X₂ = 240
    • 2X₁ + X₂ = 100 and (can multiply equation by -2 and add the two equations)
  • Can set values of X₁ and X₂ into the objective function to decide on what gets the business the optimal profit.

Minimization Problem

  • Cohen Chemicals, Inc., produces two types if photo-developing fluids.
  • The first, a black-and-while picture chemical, costs Cohen $ 2500 per ton to produce.
  • The second, a colour photo chemical, costs $ 3000 per ton.
  • Cohen is asked to produce an 60 tons of his chemicals.

Solition

  • X₁ = Black-and-white picture chemical and X2 = Colour photo chemical
  • It cost $ 2500 to produce a black-and-white picture chemical and to produce a colour photo chemical costs $ 3000
  • 2500 X₁+3000 X2 = minimum cost ……….Objective function. Constraints or requirements include the following:
    • X₁ ≥ 30
    • X2 ≥ 20
    • X1+X2 ≥ 60*
  • Set the inequalities to equalities.
  • Example:
    • Set X₁ = 0; X2 = 0 into equation *: When X₁ = 0, X = 60, When X2 = 0, X₁ = 60

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