Podcast
Questions and Answers
A customer orders a hot milk tea. According to the guidelines, which type of cup should be used?
A customer orders a hot milk tea. According to the guidelines, which type of cup should be used?
- Glass cup
- Plastic cup
- Any cup is fine, as long as it's well-insulated
- Paper cup (correct)
A customer requests a fruit tea with 50% ice. Which type of cup is most suitable based on the provided guidelines?
A customer requests a fruit tea with 50% ice. Which type of cup is most suitable based on the provided guidelines?
- Plastic cup (correct)
- Paper cup
- Typhoon cup
- Glass cup
If a customer orders a pure tea with 0% ice, what should the barista use to top off the drink after adding all the ingredients?
If a customer orders a pure tea with 0% ice, what should the barista use to top off the drink after adding all the ingredients?
- Ice and shake to lower temperature
- Hot water
- Cold water (correct)
- Ice
A customer orders a milk tea with 0% ice and cream foam. Which cup is appropriate for this drink?
A customer orders a milk tea with 0% ice and cream foam. Which cup is appropriate for this drink?
A customer wants a smoothie. Which type of cup should be used?
A customer wants a smoothie. Which type of cup should be used?
Which dairy option is recommended for customers?
Which dairy option is recommended for customers?
A kitchen ticket indicates a 'Cold Brew +50ml (Jasmine)' drink under the Milk Tea category. Which type of tea preparation is used?
A kitchen ticket indicates a 'Cold Brew +50ml (Jasmine)' drink under the Milk Tea category. Which type of tea preparation is used?
A customer orders a Pure Tea and the ticket specifies 'Tap'. What kind of preparation does this refer to?
A customer orders a Pure Tea and the ticket specifies 'Tap'. What kind of preparation does this refer to?
For a fruit tea prepared using the cold brew method, approximately what percentage of fruit teas are made this way?
For a fruit tea prepared using the cold brew method, approximately what percentage of fruit teas are made this way?
A customer adds three toppings to their drink. What should the barista do?
A customer adds three toppings to their drink. What should the barista do?
Flashcards
Plastic Cup (Milk Tea)
Plastic Cup (Milk Tea)
Use for milk tea with ice or cream foam.
Paper Cup
Paper Cup
Use for milk tea if it's hot, and for pure tea, hot fruit tea.
Plastic Cup (Blended)
Plastic Cup (Blended)
Smoothies and Typhoon drinks use this type of cup.
100%/50% Ice
100%/50% Ice
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0% Ice Drinks
0% Ice Drinks
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Hot Drinks Prep
Hot Drinks Prep
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Drink Categories
Drink Categories
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Milk Tea Subcategories
Milk Tea Subcategories
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Study Notes
- Drinks have specific cup types depending on their ingredients and temperature.
Cup Types
- Milk Tea: Plastic cup for 100% or 50% ice, plastic cup for 0% ice with cream foam, and paper cup for 0% ice or hot.
- Pure Tea: Paper cup for 100%, 50%, 0% ice or hot, and plastic cup for 100%, 50%, or 0% ice with foam.
- Fruit Tea: Plastic cup for 100%, 50%, or 0% ice, and paper cup for hot.
- Blender Drinks: Plastic cup for smoothies, and cheese foam swirl cups from freezer for typhoon drinks.
- Hot drinks should always use a paper cup.
Dairy Options
- Dairy: Whole milk, evaporated milk, and half & half.
- Non-Dairy: Non-dairy creamer (recommended), soy milk, almond milk, and oat milk.
Kitchen Tickets
- Drinks are categorized into Milk Tea, Pure Tea, Fruit Tea, Blender Drinks, and Others.
- Milk Tea includes Teaspresso and Cold Brew +50ml (4 Season, Pouchong, Jasmine, Jinxuan).
- Pure Tea includes Teaspresso and Tap (Nitro, sparkling).
- Fruit Tea includes Cold Brew (90% of fruit teas) and Teaspresso.
- Blender Drinks includes Smoothies and Typhoon.
- Others includes Specialty drinks and Winter/seasonal drinks.
Ice Level
- 100% (Full Ice) & 50% (Less Ice): Top off drinks with ice after adding all ingredients.
- 0% (No Ice): Use ice & shaker to lower temperature, then top off with water.
- Hot: Top off with hot water after adding all ingredients.
Sweetness & Toppings
- Sweetness Levels: 100%, 70%, 50%, 30%, 0%.
- Toppings: Only up to 2 additional toppings due to their effect on recipe ratios.
Special Requests
- Carefully read tickets and consult the shift manager before proceeding.
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