Vocabulary around Conflicts

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Listen to an AI-generated conversation about this lesson
Download our mobile app to listen on the go
Get App

Questions and Answers

A company with offices in multiple countries can be described as international.

True (A)

The main office of a company is called the branch.

False (B)

Management refers to the individuals responsible for directing and controlling an organization.

True (A)

If someone is quick to judge and unwilling to consider new ideas, they are considered open-minded.

<p>False (B)</p>
Signup and view all the answers

It is considered appropriate to interrupt someone during a formal business meeting.

<p>False (B)</p>
Signup and view all the answers

Match the words with their meanings.

<p>International = Involving several countries. Headquarters = The main office of a company. Branch = A local office or shop belonging to a larger company Impression = An idea or feeling about someone or something.</p>
Signup and view all the answers

Imagine you are in a meeting at the international Red Cross headquarters in Geneva. Match the following actions with their potential interpretations or possible conflicts:

<p>Addressing someone immediately = Responding right away shows respect for their concerns. A harsh statement = Might discourage open communication. Someone is open-minded = They are receptive to new ideas during the discussion. An inappropriate comment = Could create tension among team members.</p>
Signup and view all the answers

Match the job positions with the responsibilities of the management in the Geneva branch.

<p>Feeling uncomfortable_ = A sign that the negotiation is not going well Feeling insecure = Lack of confidence in expressing your opinion To interrupt the manager = Shows a lack of respect Having a positive impression = Creates a respectful and friendly work environment.</p>
Signup and view all the answers

Which of these words describes the main office of an organization?

<p>Headquarters (B)</p>
Signup and view all the answers

If you think something is not suitable, what is another word you can use?

<p>Inappropriate (A)</p>
Signup and view all the answers

Which of these describes someone who is willing to consider different ideas and opinions?

<p>Open-minded (C)</p>
Signup and view all the answers

If someone starts talking to you using your first name very quickly after meeting, they've done it...

<p>Immediately (C)</p>
Signup and view all the answers

Which of the following can trigger a conflict in the workplace?

<p>The cause (B)</p>
Signup and view all the answers

In the context of workplace disagreements, what does opposing most closely mean?

<p>Conflicting (B)</p>
Signup and view all the answers

What term describes a disagreement resulting from differing personalities in the Geneva branch?

<p>Clash (C)</p>
Signup and view all the answers

In terms of professional conduct in an international setting, what does inappropriate mean?

<p>Improper (C)</p>
Signup and view all the answers

What does dissatisfaction refer to, in the context of employee morale?

<p>Displeasure (C)</p>
Signup and view all the answers

In a Geneva-based international company, if a mid-level manager consistently interrupts their subordinates during meetings, it will likely create a more collaborative working environment.

<p>False (B)</p>
Signup and view all the answers

In a multinational corporation's Geneva branch, open communication is crucial for resolving conflicts arising from cultural differences.

<p>True (A)</p>
Signup and view all the answers

If an employee in a Geneva bank receives unfair treatment, it may cause them to feel insecure about their job security.

<p>True (A)</p>
Signup and view all the answers

Match the words to their meanings in a workplace context:

<p>Crucial = Extremely important or necessary Challenging = Difficult in a way that tests one's abilities Reward = Something given in recognition of service, effort, or achievement Environment = The conditions that affect work.</p>
Signup and view all the answers

Match the terms to their related meanings regarding workplace interactions:

<p>Interrupt = To stop someone from continuing what they are saying or doing Impression = An idea, feeling, or opinion about someone or something Inappropriate = Not suitable or proper in the circumstances Open-minded = Willing to consider new ideas; unprejudiced</p>
Signup and view all the answers

Match the workplace behaviours to their potential outcomes:

<p>Clash = A brief argument or disagreement Dissatisfaction = Not pleased or content Trigger = An event or situation that causes a reaction Misunderstanding = Failure to understand something correctly</p>
Signup and view all the answers

Match the following terms to their general descriptions:

<p>Custom = Tradition Harsh = Severe Jealousy = Resentment Envy = Desire</p>
Signup and view all the answers

Match the work-related concepts to what they describe:

<p>Headquarters = Main office Management = The process of dealing with or controlling things or people Branch = A local office or bureau of a company or organization International = Involving different countries</p>
Signup and view all the answers

Flashcards

International

Relating to or involving several countries.

Headquarters

The main office or center of operations of a company.

Management

The people in charge of running a company or organization.

Branch

A local office or subsidiary of a larger company.

Signup and view all the flashcards

Impression

A feeling or idea about someone or something.

Signup and view all the flashcards

Immediately

Without delay or hesitation.

Signup and view all the flashcards

To address

To speak to someone directly, often by name, or to deal with an issue.

Signup and view all the flashcards

Inappropriate

Not suitable or appropriate in a particular situation.

Signup and view all the flashcards

Harsh

Unpleasantly severe or critical.

Signup and view all the flashcards

To interrupt

To wrongly stop someone from speaking.

Signup and view all the flashcards

Uncomfortable

Feeling uneasy or lacking confidence, often due to workplace conflicts or a difficult manager.

Signup and view all the flashcards

Insecure

Lacking self-confidence; feeling vulnerable. Example: Feeling this way due to a superior's behavior during conflict talks.

Signup and view all the flashcards

Open-minded

Willing to consider new ideas or perspectives, especially important in resolving international business conflicts.

Signup and view all the flashcards

Conflict

A disagreement or struggle arising from opposing actions, ideas, or interests.

Signup and view all the flashcards

To lead to

To give rise to; to be the reason for something happening, like a conflict.

Signup and view all the flashcards

Misunderstanding

A state of not understanding something correctly, potentially sparking conflict in Geneva workplaces.

Signup and view all the flashcards

Dissatisfaction

A feeling of discontent or unhappiness with a situation, like unfair treatment at a workplace.

Signup and view all the flashcards

Trigger

A clue or a trigger which starts a conflict

Signup and view all the flashcards

Opposing ideas

A situation in which ideas or opinions are in opposition, potentially causing conflict in a Geneva-based company.

Signup and view all the flashcards

Clash of personalities

A disagreement in personalities that may be the reason a problem in a team based in Geneva start.

Signup and view all the flashcards

Work pace

The usual speed at which someone completes their tasks. A source of conflict in international workplaces.

Signup and view all the flashcards

Jealousy

Resentment towards someone for their possessions, qualities, or achievements in the context of Geneva's work environment.

Signup and view all the flashcards

To occur

To experience or happen, often unexpectedly; for example, how conflicts may arise.

Signup and view all the flashcards

Working Environment

The general atmosphere and conditions of a workplace.

Signup and view all the flashcards

Rewarding

Providing satisfaction or a positive feeling.

Signup and view all the flashcards

Challenging

Difficult in a way that tests abilities.

Signup and view all the flashcards

To differ

To be unlike or different from something else.

Signup and view all the flashcards

To appear

To give a particular impression or seem a certain way.

Signup and view all the flashcards

Study Notes

Vocabulary: Business & Conflict

  • Describes something involving multiple countries, such as an international company.
  • A business might be described as international (adj.).
  • The main office or center of operations for a company or organization is known as the headquarters (n.), often abbreviated as HQ.
  • The headquarters are in the USA.
  • Management (n.) is the group of people responsible for controlling and organizing a company, branch, or team.
  • Branch (n.) refers to a local office or division of a larger company or organization.
  • Management was taken over at the branch location.
  • An idea, feeling, or image someone has about something or someone is referred to as an impression (n.).
  • There was a positive impression of her.

Describing People & Situations

  • Willing to consider new ideas and opinions describes when someone is open-minded (adj.).
  • She seems open-minded.
  • Immediately (adv.) means without delay or happening right away.
  • To address (v.) means to speak to someone, or to refer to someone in a particular way, like addressing someone by their first name.
  • She immediately addressed me by her first name.
  • Inappropriate (adj.) describes something not suitable or proper in the circumstances.
  • It's inappropriate to address someone by their first name.
  • It can also be said: I found this inappropriate.
  • Harsh (adj.) means severe or strict.
  • She seems a bit harsh.
  • To interrupt (v.) means to stop someone from continuing what they are saying or doing.
  • She sometimes interrupts me.
  • Uncomfortable (adj.) describes causing a feeling of unease or awkwardness.
  • The situation makes me feel uncomfortable.
  • Insecure (adj.) means lacking confidence or feeling anxious or uncertain about oneself.
  • The situation makes me feel insecure around her.

Conflicts in the Workplace

  • A reason something happens is known as a cause (n.).
  • Conflicts have many causes.
  • Describing opposite ideas; opposing (adj.).
  • Opposing ideas can be problematic in a workplace.
  • A clash (n.) is a situation when people disagree strongly.
  • A clash of personalities can cause conflict.
  • To lead to (v.) means to result in something.
  • Personality clashes can lead to misunderstandings.
  • A misunderstanding (n.) is a failure to understand something correctly.
  • Misunderstandings can arise from different work styles.
  • Work style (n.) refers to how someone prefers to work.
  • Everyone has their own work style.
  • Work pace (n.) is the speed at which someone works.
  • Some people have a faster work pace than others.
  • Differing work paces can pose a challenge (n.) in a team.
  • A challenge (n.) is something difficult to accomplish.
  • This can be a challenge for some people.
  • Jealousy (n.) is a feeling of envy towards someone else.
  • Jealousy can occur because of unfair treatment.
  • Envy (n.) is the desire to have something someone else has, commonly triggered by unfair treatment in places like Geneva.
  • Envy can occur because of unfair treatment.
  • To occur (v.) means to happen or take place.
  • Jealousy can occur due to perceived unfair treatment.
  • Jealousy can occur because of unfair treatment.
  • Leadership style (n.) refers to the way a leader manages.
  • He has a special leadership style.
  • How a manager leads may prevent someone from rising up in position and rank.
  • To perceive (v.) means to understand or think of something in a certain way; like thinking a person does not deserve the position or rank.
  • This behaviour might be perceived as inappropriate.
  • Certain behavior might be perceived as inappropriate.
  • To cause (v.) means to make something happen.
  • Unfair treatment can cause dissatisfaction (n.) among employees.
  • Unfair treatment can cause dissatisfaction.
  • Dissatisfaction (n.) is a feeling of unhappiness; which may be a trigger for conflict.
  • Unfair treatment can cause dissatisfaction.
  • A trigger (n.) is something that initiates a reaction; like a conflict.
  • What was the trigger for this conflict?
  • It is important to ask: What was the trigger for this conflict?

Cultural Differences in the World of Work

  • Working environment (n.) is the conditions and atmosphere of a workplace.
  • This is an international working environment.
  • An international working environment may foster misunderstandings
  • Rewarding (adj.) describes something that provides satisfaction or a benefit.
  • My job is rewarding.
  • Challenging (adj.) describes something that tests someone's abilities.
  • My job is challenging.
  • To differ (v.) means to be unlike or different.
  • People differ from each other in backgrounds, work styles and understanding of the company position.
  • People differ from each other in many ways.
  • To appear (v.) means to give the impression of being something.
  • It’s important to appear professional.
  • It’s important to appear professional at all times.
  • To avoid (v.) means to stay away from something.
  • Most people try to avoid conflicts.
  • Many people try to avoid conflicts in the workplace.
  • Crucial (adj.) means extremely important or necessary.
  • It’s crucial to be familiar with some customs from other countries.
  • It’s crucial to learn customs when working internationally.
  • Familiar (adj.) means knowing something well.
  • It’s crucial to be familiar with some customs from other countries.
  • It’s crucial to be familiar with global and local customs.
  • A custom (n.) is a traditional way of behaving or doing something in a specific culture or society.
  • It’s crucial to be familiar with some customs from other countries.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

More Like This

Workplace Vocabulary and Routines
25 questions
Business English Idioms
20 questions

Business English Idioms

OrderlyNirvana467 avatar
OrderlyNirvana467
Business English Vocabulary
40 questions

Business English Vocabulary

NourishingPolynomial1541 avatar
NourishingPolynomial1541
Use Quizgecko on...
Browser
Browser