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Customer Experience Management

Understanding Customer Pain Points
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KLM Airline Experience Quiz
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digitalisation parcours client revision
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10 questions

2.

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Digitalisation du parcours client QCM
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CX - Interaction Guidelines and Soft Skills Quiz
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Market Types: Goods, Services, and Experiences
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Marketing Personalizzazione
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Experiencia del cliente (CX)
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Experiencia del cliente (CX)

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Experiencia del Cliente en Call Centers
29 questions
Quiz Penilaian Kompetensi Layanan Pelanggan
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Atención al cliente y servicio al cliente
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Salon Service Principles
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Mastering Shelf Facings
60 questions

Mastering Shelf Facings

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Q1-Class2
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Q1-Class2

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Personal Service Culture in Business
10 questions
Service Blueprinting Components
18 questions
EDEC02 - 2.B El interior del punto de venta
100 questions
IKEA
2 questions

IKEA

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Questionnaire Access Methods Quiz
8 questions
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